Two Leading International Telecom Operators Achieved Rapid Post-Merger Integration with a Unified Governance Framework
Challenge
Following a major merger, two international telecom operators in Indonesia faced the urgent need to integrate operations, systems, and leadership cultures to unlock planned synergies. Differences in organisational structure, decision-making processes, and performance management risked slowing down integration and eroding value creation.
Recognising the complexity of merging two large entities with distinct operating models, the client engaged Renoir to accelerate synergy capture through structured transformation design, leadership alignment, and disciplined execution governance.
Solution
- Developed a comprehensive integration roadmap outlining key workstreams, milestones, and synergy targets
- Aligned leadership teams through joint strategy sessions and clarity on post-merger roles and accountability
- Established joint governance structures to drive cross-functional coordination and transparent decision-making
- Implemented programme management routines to monitor progress, manage dependencies, and ensure delivery discipline
- Facilitated behavioural alignment by embedding performance dialogues and collaboration norms across both legacy organisations
Results
- Faster synergy capture across key business functions
- Clear decision-making framework for post-merger governance
- Smooth integration with minimal operational disruption
